I purchased a used car with a 36 month/40,000 mile complete vehicle warranty from the Diamond Warranty Corp. The car engine failed.
The warranty company has denied my claim to have the engine repaired or replaced even though I completely fulfilled my contractual obligation to properly maintain/service the vehicle. They said because was sludge found in the engine, the engine or its parts were no longer covered under the warranty.
This reason is not listed anywhere in the contract or its exclusions. Both the dealership and the repair facility agree with me that this should be a covered claim, but the warranty company has denied all of our requests to get this claim approved.
Review about: Diamond Warranty Warranty.