Comment 5. (Customer 1) was likely written by an employee of Diamond Warranty Company. As a result of my research, he is a former employee of Guardian Warranty. His "talents" are utilized when Diamond Warranty decides to deny a claim he has a LOT of practice! This person has been rude and actually profane in his dealings with our dealer personnel. Diamond Warranty often looks for ways to NOT PAY legitimate claims, and they have come up with some ridiculous reasons for denying customers' claims.
When I contacted the Better Business Bureau in several states I discovered that although Diamond displays the BBB logo on their flyers given to potential customers at dealerships, they are not members and all BBB offices we contacted stated that the company has numerous complaints registered (hundreds or more) very few of them resolved. Diamond's representative is no help at all, although he has tried. I suggested he resign because he's had many years experience and he's had several offers to represent other companies.
DEALERS BEWARE! Deal only with reputable, insured, nationally known after-market warranty companies. The BBB can refer you to several of them.
Review about: Diamond Warranty Warranty.