Not resolved
1 comment

I recently had work done to my car and Diamond said they have no records of the 10 calls placed to them about my air conditioner.They said they would authorize the work So I get it done and they say no one ever called them for a authorization #.

When in fact I called and the mechanic called. They are liars and cheats and it's not right that I paid for a service that does not want to pay for a covered part.I was waiting for my check only to find out that they say no one called it in.

The mechanic faxed paper after paper to them and had to wait on hold at times for up to 15 minutes.This guy is a small shop and does not have a secretary.

Review about: Diamond Warranty Warranty.

Monetary Loss: $550.

Had an Experience with Diamond Warranty?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Pittsburgh, Pennsylvania, United States #691728

I have a Diamond Warranty on My Mercedes Benz,porchased the extended plus coverage, after 7,100 miles the transmission started actcting up. I phoned diamond and spoke to Brian he directed me to a repair center,they authorized the clain after teardown and paid in full by credit card except the tax and My 100.00 deductable. I would buy their warranty again.

Joe S.

You May Also Like